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Sales and service system of Hirays Technology air tightness detector

In the modern market economy environment, Hirays Technology has established a systematic pre-sales, in-sales and after-sales service system to provide customers with high-quality products and fast services, insisting on service innovation and standardizing service management.In order to fully protect the rights and interests of customers, we strictly monitor the quality of sales services and implement first-class pre-sales, in-sales and after-sales services and innovative technology.&“Service-oriented&”Service marketing concept.

1. Pre-sale

Hirays Technology will send a professional technical team to conduct in-depth communication with customers and gain a systematic and comprehensive understanding of the user's products.During this process, we fully understand the customer's requirements for air tightness testing, waterproof testing, sealing testing, etc.Then collect and classify customer information, and formulate reasonable air tightness testing demand plans for customers to meet their needs in air tightness testing.Finally, a customer management plan is established to grasp customer expectations and needs, implement consultative pre-sales services, and provide users with professional answers to air tightness testing issues.

2. On sale

Hirays Technology provides users with a full delivery service for air tightness detectors, achieving rapid delivery and allowing users to enjoy the direct service of Hirays Technology.Secondly, during delivery, Hirays Technology will explain the use and installation of the air tightness tester in detail to customers, shortening the user's training time for operators, and achieving rapid operation.

3. After-sales

Hirays Technologyoffline8 hours within the province and 8 hours outside the province48hour response policy,Serve customers as quickly as possible.We alsoHave supportingAir tightness detectorJig design, possessing supporting jig design and manufacturing capabilities,supplyOne-stop service to fully meet customer testing needs。

Secondly,The return visit mechanism established by Hiraysi Technology breaks the traditional formal concept of return visit and improves and optimizes the customer return visit mechanism.Choose an appropriate, timely and targeted return visit system, effectively collect customer feedback and provide timely feedback to the product design and development department, so as to continuously introduce air tightness testers and innovative service concepts that can meet or even exceed user expectations.At the same time, if necessary, we will improve or upgrade the sold air tightness tester and other products.

It is precisely because of Hirays Technology's strict requirements for its own services that the company's overall customer satisfaction has remained above 95%, which fully reflects the value of the service and the brand value of Hirays, further improving the market competitiveness of Hirays air tightness detectors.